Last updated: July 2026
This page explains how to request deletion of your IncludeMe account and the personal data associated with it.
| Data | What happens |
|---|---|
| Name, email, account details | Permanently deleted |
| Favourites & saved filters | Permanently deleted |
| Push/email notification subscriptions | Permanently deleted |
| Reviews you've written | Removed, or anonymised if removing them would affect other users' ability to see genuine review history |
| Enquiry messages you've sent | Deleted from our systems. Note: if a provider already replied to you by email directly (outside the app), we can't delete a copy that may exist in their own inbox |
| Listing data (if you're an organisation) | Deleted, unless you'd prefer your listing stays live and unclaimed — just let us know in your request |
We process deletion requests within 30 days. You'll get a confirmation email once it's done.
Some information may be retained briefly where we have a legal obligation to do so (for example, records needed for fraud prevention or legal compliance), but this is deleted as soon as that obligation no longer applies.
Contact hello@includeme.uk — see our full Privacy Policy for more detail on what we collect and why.