Support

IncludeMe — SEND Activity & Therapy Finder

Need help with the app, have a question about a listing, or want to report a problem? We're a small team and read every message ourselves.

Contact us:

Email hello@includeme.uk — we aim to respond within 2 working days.

Common questions

I found incorrect information on a listing

Open the listing in the app and tap "Spotted something wrong?" near the bottom, or use the 🚩 Report option on a review. You can also email us directly with the listing name and what's wrong.

I run an organisation and want to claim or add a listing

Search for your organisation in the app and tap "Claim this listing" on its page. If you can't find your organisation, you can add it as a new listing from the "+ Add listing" button after creating a free account.

I want to delete my account or my data

Email hello@includeme.uk from the address on your account and we'll remove your data within 30 days, in line with our Privacy Policy.

I have a safeguarding concern

IncludeMe is a directory, not an emergency or safeguarding service. For an urgent concern about a child's safety, please contact your local authority or the emergency services directly. You're welcome to also let us know so we can review the listing in question.

Something about billing (Verified / Featured)

Email us with your organisation name and we'll help — including cancellations, which can also be managed directly from the link in your payment receipt email.

Other ways to reach us